Contact information

We assist with product questions, order updates, delivery concerns, return requests, and other store-related inquiries.

Customer Support

For an existing order, include your order number and the email address used at checkout. If an item arrived damaged, defective, incorrect, incomplete, or materially different from its description, also provide clear photos or video when relevant.

Return Requests

Contact us before sending an item back. After the request has been reviewed and approved, we will provide the applicable instructions and return-warehouse address. Do not send returns to the business registration address unless our support team expressly instructs you to do so.

Business Information

Brand: JUXVYN
Website: juxvyn.com
Operating Company: Guangzhou Mingwei Liquor Trading Co., Ltd.
Legal Representative: Liu Zhaoming
Business Address: No. 5-1, 15th Alley, Lianliu Community, Shiling Town, Huadu District, Guangzhou, Guangdong, China
Email: service@juxvyn.com